VTiger CRM is an open source CRM application that was forked from SugarCRM with the intention of being a fully open source CRM application with comparable functionality to SugarCRM and Salesforce.com. It offers reporting, a customer portal and an Outlook plugin in its free edition, whereas those functions are in paid versions of the other CRM applications.
OxenTec has been closely following the development of VTiger for a few years now and the application is in use by our wholly owned subsidiary, C-CUBED IT Solutions.
VTiger offers all the usual CRM functions:
- Sales automation
- Customer support & service functions, including a customer self-service portal
- Marketing automation (lead generation, campaign support, knowledge bases)
- Inventory Management
- Analysis and reporting
User interaction features include:
- Integration with corporate E-mail systems
- Support of the Asterisk PBX phone system
- Calendaring
- PDF document generation via the TCPDF library